Please place your request directly to the members support desk using this e-mail id :- hello[at]ealp[dot]com
Already cleared your doubts. Repeated messages won't bring your money faster. Anyway it is in process. Have some patience.
We will acknowledge you via mail once the payment is initiated from our end. Rest assured.
We regret the inconvenience caused. Please fill your details here ==> @http://ealp.com/payment-not-received/